What Matters to Your Customers?
there’s a way you can know for sure.
You’ve created relevant content, posted it on all your social media platforms, and now you’re done. Right? What if we told you that there’s more you can get from the things you post? Social insights allow brands to see what customers like and care about. When you take a look at the data, and which posts get the most engagement, reach, or views, you can make informed decisions on strategy. Knowing how users are engaging with your content can also help you understand what content to make going forward.
Want a more in depth look at utilizing insights?
Already have the basics of insights covered?
Now it’s time to get even more results with a social listening strategy.
Marking sentiment and tracking topics will allow you to have granular insights into your customers behavior and perception of your brand. Ensuring that you’re armed with this knowledge will allow you to make informed decisions about your business.
While this type of knowledge can be very powerful, it can also be time consuming to track every conversation users are having about your brand online. TwinBear has the capabilities, experience, and team ready to provide you with the information needed to gain that competitive edge.